I received a very nice email the other day from a wedding pro who’s heard many of my webinars and live presentations. She was thanking me for a tip which she had heard me say, many times, but hadn’t acted on, until recently. The tip was to end each email with a question so the recipient is more likely to answer. Now that she’s ending her emails with one question, her response rate and conversion have increased (which was the whole idea). Here’s her email to me:Hi Alan,
I just wanted to let you know, although I have heard you mention the “end with a question” several times, sometimes there is so much in the webinars and seminars that you just can’t implement it all at once, or you forget.
WELL, since the last WW (WeddingWire) webinar, I have been consciously ending all my emails to couples with a question, and I have been getting PHENOMENAL results. I just wanted to say THANK YOU, YOU ROCK!!!
Rev. Judith L. Guasch, M.Div., Ceremonies by Judith
The credit for that concept actually goes to Alan Katz, of Great Officiants in Southern California, who originally gave me that tip a while back. The kudos go to Rev. Judith for taking it off the back burner and using it. I’ve often said, and written, that the people who achieve the most success don’t necessarily have more ideas or more money. They just act on those ideas, or put that money to use.
The holidays are always a busy time for engagements, and then comes the January rush of visits to websites… hopefully yours. So, is your website ready to convert that traffic into inquiries, appointments and then sales? You’re only going to get one chance to make that first impression.
Note: In my last post I began a conversation about your websites and the importance of location information. Here’s the second part. If you didn’t get a chance to read the first part, 
NOTE: I try to make my articles short so you can read them quickly, in one visit. I was writing this one on a flight and when I had finished it was about twice as long as my typical post, an indication that I’m particularly passionate about this topic. So, to respect your time I’ve split this into two parts. Here’s part I. 
I was recently asked by an industry connection about my thoughts on referral business. Many people assert that they’re getting most, or all of their business from referrals. If you don’t do any advertising, marketing or promotion, then there’s not many other sources for you except referral. However, most businesses I know are doing other things to get the word out, they just can’t connect the dots from those things to their bottom line.