Podcast Transcripts & Articles

They don’t want to talk on the phone!

Are you getting ghosted by clients when you push for a phone call? Have you considered that today’s couples might prefer messaging, texting, or emailing over talking on the phone? In this episode, I explore what happens when we add friction to our communication process and the importance of meeting clients where they are — not where we wish they were. Are your habits hurting your chances, or can a simple adjustment make all the difference?

Listen to this new 9-minute episode for strategies on adapting your communication to match your clients’ preferences and increasing your booking success.

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Should you charge a lot more for an event that’s far away, or just say no?

Should you take on that event that’s hours away—or is it better to just walk away? What happens if you charge a much higher fee and the client actually says yes? Will the extra cash make up for the inconvenience, or will you regret saying yes just because of the price? In this episode, I share my perspective on how distance, motivation, and honest decision-making come together, with real-world examples and a simple rule to follow the next time you’re tempted to say yes for the wrong reasons.

Listen to this new 5-minute episode for practical advice on when to charge more for travel, when to turn jobs down, and how to protect your business (and peace of mind) from regretful “yes” decisions.

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Tom Chelednik – The Knot 2025 Real Weddings Study

What would your business look like if you froze it for two years—would you still be thriving, or would your unchanged methods leave you behind as couples’ expectations shift? Are you adapting fast enough to connect with today’s couples? Am I communicating price transparency and customization clearly, and am I missing out on leads by not updating my website or response process? Find out how shifts in the economy, generational preferences, and wedding planning technology are impacting booking trends—and what you should do about it before it’s too late.

Listen to this new episode for actionable insights on meeting Gen Z’s desire for personalization, improving your digital presence, and staying ahead of wedding business trends.

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Don’t make it so obvious that you’re using AI!

Are you unintentionally telling the world your content isn’t original? Could the green check marks and other default AI icons be giving you away? In this episode, I explore how to use AI as a tool without sacrificing your unique voice. What little details scream “I used AI!” to your clients, and how can you make sure your content truly feels like yours? I’ll share insights on better prompt engineering, editing for authenticity, and why starting with your own words makes all the difference.

Listen to this new 5-minute episode for practical tips on using AI to enhance your messaging—without losing your personal touch or professionalism.

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Clint Elkins – How will inflation, tariffs and supply issues affect us this year and beyond

Are your rising costs really out of your control? Are tariffs, inflation, and supply chain chaos just the new normal, or are there ways to get ahead of them? In this episode, I bring on Clint Elkins to dig into what’s really happening with food costs, supply challenges, and the hidden factors that set your prices—plus how to spot trends before they hit your bottom line. You’ll hear how natural disasters, labor markets, and even global events ripple through catering and events, and learn fresh ways to adapt, save, and thrive even in volatile times.

Listen to this new episode for insights on controlling costs, navigating unpredictable markets, and strategies venues and caterers can use to stay profitable in a changing world.

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Stop selling to a guaranteed minimum

Are you selling to a guaranteed minimum? What message are you sending when you lead with starting prices or minimums in your pitch? Could you be underselling your services by focusing on the lowest number your clients have to hit, rather than the unique results you deliver? In this episode, I explore why selling from the bottom up may be holding your business back, and how shifting your approach can help you book clients at higher rates—especially on those in-demand dates. I’ll share strategies for repositioning your pricing conversations and making sure you’re attracting clients who want the full value you provide, not just a bargain.

Listen to this new 6-minute episode for fresh strategies to stop underselling yourself and start converting more clients at the prices you deserve.

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Who was right and who was wrong?

In today’s fast-paced digital world, how do we navigate communication preferences between businesses and clients? Are vendors right in pushing for phone calls, or should they adjust to the digital native’s preference for emails and texts? This episode challenges the traditional approach and sheds light on the evolving communication landscape in the wedding industry.

Listen to this new 9-minute episode for insights into aligning your communication style with customer expectations and minimizing friction during interactions.

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Using AI in your wedding and event business

Are you leveraging AI to enhance your wedding planning business? Could AI breathe new life into your content by refining your website’s words for younger audiences or rejuvenating your old blogs? In this episode, I explore practical ways to utilize AI for repurposing your content, ensuring it speaks directly to your target audience.

Listen to this new 9-minute episode for insights on harnessing AI to optimize and update your content, making it resonate with the clients you want to attract.

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Scott Faver – Transactional vs relational networking

In the world of networking, are you building meaningful relationships, or are your interactions purely transactional? Discover the importance of relational networking and how it can benefit your wedding business. Are you approaching your connections with genuine interest and a giving spirit, or are you counting on immediate returns? In this episode, Scott Favor and I delve into the art of networking, emphasizing the power of relationships over transactions and sharing insights on how to give without the expectation of receiving while knowing when to say no.

Listen to this new episode for insights on creating lasting connections in the wedding industry and learning the value of relational networking.

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How do you choose a good name for a business?

When starting a new business, the quest for the perfect name can be daunting. Is there really such a thing as the perfect name? How important is it to secure a dot com for your brand? Should your personal name be part of the company? In this episode, I explore these questions and share insights on finding a good business name that speaks to your target audience and meets your future goals, whether expanding or selling your business down the road.

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