Just Like Starting Over

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I’m a new speaker. That’s a funny way for a Certified Speaking Professional® (CSP),
who’s been speaking professionally for years, to start an article. I’ve taken a giant leap backwards in my speaking career.  I’m a CSP, but I’m also a beginner. Some of you already know that a little over 3 years ago, I committed to becoming conversationally fluent in Spanish. I was at a conference in Mexico, and I thought that my high school Spanish would allow me to engage in basic conversation. Well, I was wrong. High school was a very long time ago, and I realize now how little Spanish I had actually learned. Read More

The Power of Our Words

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Regardless of your political leanings, a lesson we can all learn from this election year is the power of our words. People judge you, and make assumptions from the words you say and write. From your advertising and marketing, to your website and email conversations, your words have a huge impact on your bottom line. If one prospect decides to not contact you, or not return your email, because of your choice of words, what will that cost you in lost business? As with so many things in your marketing chain, if you could see that business going away, you’d pay a lot more attention to what you say, when you say it, and where you say it. Read More

Real Life versus Facebook Life

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Have you ever noticed that, for the most part, everything we see on Facebook paints a rosy picture of someone’s life and/or business? We see their best work and their personal and business successes. What happens in between the posts? What is it that they’re not showing and talking about? That folks, is called real life. Not reality TV life. Real, everyday life, like the ones you and I lead.

Don’t get me wrong, I’m just as guilty as you are. With rare exceptions, I post only the good stuff, too. You’ve probably seen my “#ConferenceSelfies”, where I take a selfie, from the stage, before almost every presentation. Some of you picture me jet setting around the world, living the glamorous life. Well, I am jetting around the country, and internationally, but it’s usually in a coach seat on a commercial flight. No private jet here. Now imagine how much time I spend in TSA lines, and waiting for flights. Or how about the 133 nights I spent in hotels last year. You rarely see me posting about that – although I have been known to tweet out of frustration to an airline or two. Read More

I’m a hypocrite, are you?

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Every so often, I’m guilty of buying based upon price. hypocriteThere, I said it. But, that makes me a hypocrite. I want my customers choosing me as their speaker, mastermind leader, consultant, or for a website review, not because I’m the cheapest price; rather, I want you choosing me because you feel, for that particular need, that the value you’ll get exceeds the cost. If the return on your investment, exceeds the cost of the investment, then it’s probably a good choice; however, not all ‘returns’ are the same, and not all investments are the same.

I recently shopped around for home and auto insurance. The thing is, I like my current company. They have great customer service, and, in the times we’ve had to make claims, the service has been wonderful. So, why did I shop around? I got another increase in rate, and when I looked back, I had been increased every 6 months (on the auto) and every year (on the home). I wasn’t looking to make a change. I was looking for verification that my rate was still fair. I don’t need them to have the lowest rate, when their service is so good; but, I do need them to be somewhere in the same ballpark as other, high-quality companies. Read More

Wanna Get Lucky?

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OK, get your minds out of the gutter (you know who you are) and let’s talk about luck as it pertains to your business. The Roman philosopher, Seneca, is credited with the saying “Luck Is What Happens When Preparation Meets Opportunity.” You need both of these to ‘get lucky’; however, the preparation part comes first. You have to do the work, learn the skills, invest in your success, and then, be on the lookout for opportunity.

Life is a highway
If your life path has been like mine, it hasn’t been a straight line. Far from it. Mine is a series of zigs and zags, fueled by opportunities. You’ve probably heard the expression “being in the right place, at the right time.” Well, I believe that we’re all right where we’re supposed to be, all the time. Opportunity is all around us. That’s why some businesses are succeeding, while others – in the same market and category – are faltering or failing. Whether it’s opting to pass on opportunities, or not seeing them, the result is still the same. Nothing ventured, nothing gained. Read More

My website needs to go on a diet, does yours?

By Blog, Uncategorized
If your website is like mine, you’ve been adding content to it since it launched. They iPhone 5 with AB new Homepage and tape measurebecome like our attic, or garage, where stuff goes in, but nothing ever comes out. Eventually, there’s way too much content and it can affect the user experience. This is increasingly important as the shift to mobile continues, especially for weddings.

But it’s all good stuff
I know that some of you are thinking “it’s all important” or “I don’t know what to take out”, and you’re not alone. Of course it’s all good stuff, you wouldn’t have put it up there if it weren’t. The hard question is whether it’s still as good, and timely and relevant as it was when you first put it on your site. Photos can start to look dated. Things change, especially if you’ve remodeled your venue or offices, updated your branding… or if your headshot on your About Us page is more than a year or two old. Read More

Why do WE always ask “How much?”

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I speak a lot in my presentations about why our customers often ask us How Much“How much…?” before they ask more important questions about our products and services. They should be asking us questions to find out if we can deliver on their important wants and needs; while price is certainly one of those things on their list, it’s by no means the most important one. If we don’t—or can’t—do what they want or need, then price doesn’t matter.

 

Sing on, Brother Alan
OK, I know I’m preaching to the choir with you on that subject. So, why is it that when we’re the customer, we do exactly the same thing? Why do we default to price first, instead of asking, or at least looking for, better questions? You can call it hypocrisy, irony, or just human nature, but it happens all the time. What prompted this article are instances where wedding and event pros have put price before return, and it stood out, not because it happened, rather because it happened so much. Read More

Veamos nuestro primer baile de casados … oh, es cierto, no podemos

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Originally published, in English, in Beautiful Bride Magazine, “Let’s watch our first dance … oh, that’s right, we can’t”, has been translated for our Spanish speaking compañeros to enjoy as well.  To see the original English version, click here.


 

Veamos nuestro primer baile de casados … oh, es cierto, no podemosAlan-Berg-Beautiful-Bride-Magazine-video-article-231x300
Contratar a un videografo es más importante de lo que piensas
por Alan Berg – publicado en la revista “Beautiful Bride” www.BeautifulBrideMagazine.com

Recientemente estuve ayudando a mis padres a limpiar su casa cuando me encontré una caja de rollos de película 8 mm. En su mayoría se filmaron con la cámara de la familia cuando mi Hermana y yo éramos niños. Uno de los rollos era más grande y venía en una canasta plástica muy linda y no de metal como las otras. No recordaba haberla visto antes y me dio mucha curiosidad saber que contenía. Read More

There’s Always a Cost

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I was conducting a private group mastermind the other day and the discussion turned to investments versus expenses. I remember reading that business people, including most CEO’s, always look at the cost of an opportunity, before asking about the potential return. I guess it’s just human nature that when presented with an opportunity you want to know how much it’s going to cost you. Then it dawned on me…there’s always a cost, but it’s not always money.

What’s the cost?
Whether it’s for your business, your family, or in a personal relationship, there’s always a cost of taking, or avoiding taking, action. Your cost may be: Read More

Don’t Make Resolutions, Make Priorities!

By Blog, Uncategorized

At this time of year, it’s common for many of us to make New Year’s resolutions, Depositphotos_84020278_m-2015and they’ve become a running joke as they should come with expiration dates. How many resolutions have you had that have fallen by the wayside, all too quickly? Why is that? At the time you made them you had the best intentions; the underlying reasons, whether personal or business, were sound. I believe that they fall by the wayside because they never get the priority they need and deserve.

Priorities drive our schedules
If you need to get your kids to school by a certain time in the morning, that’s going to be your priority over getting on the new treadmill you bought for the holidays. The treadmill will be there when you get back from dropping them off at the bus or at school, but the kids can’t be late. So, if the treadmill is still there when you get back, why don’t you get on it? Read More