Why is it still so hard to find a phone number these days?
Are you unintentionally making it difficult for potential clients to contact you? What happens when someone wants to reach you urgently, but can’t find a phone number or email—do they just move on? In this episode, I share real examples and insights on why accessibility matters and how simple changes, like displaying your phone number or streamlining your contact form, can make all the difference in winning or losing business.
Listen to this new 7-minute episode for practical ideas on making it easier for your customers to reach you—so you never miss out on a great opportunity.
What have you tried lately that didn’t turn out as you hoped? Are you holding back on a new idea because you fear it won’t work? In this episode, I share my own story about taking chances, learning from things that didn’t work, and why the real failure is not trying at all. What could happen if you stopped waiting and started taking action—even if you don’t have all the answers?
Listen to this new 5-minute episode for a dose of encouragement to try something new, embrace detours, and take the first step toward the results you want—even if they’re not guaranteed.
Can AI make you sound more human? Can you use technology to connect authentically—without turning into a robot? In this episode, I share lessons from Allison Shapira’s new book and our conversation about striking the right balance between efficiency and genuine connection. Are you using AI to amplify your authentic voice, or are you leaving the human touch behind? What are the boundaries we need to draw so our communications—whether wedding vows or emails—stay personal and impactful in the age of AI?
Listen to this new episode for practical ways to make AI work for you without losing authenticity, and hints on how small businesses can use tech to build stronger, more empathetic client relationships.
Allison Shapira is an executive advisor, Harvard lecturer, keynote speaker, and bestselling author who helps senior leaders communicate with confidence, clarity, and authenticity in high-stakes moments. Since 2003, she has advised leaders from prime ministers to Fortune 50 executives, designing communication programs that build trust and drive results. An adjunct lecturer at the Harvard Kennedy School, her work has been featured in The Wall Street Journal, Bloomberg, The New York Times, and Harvard Business Review. She is the author of Speak with Impact and AI for the Authentic Leader.Read More
If your packages are named “silver, gold, platinum,” are you blending in with the crowd? Does the name of a package help your couples feel something or show what makes you different? In this episode, I share how creative package names—and the way you describe them—can set you apart and help sell the results only you can deliver.
Listen to this new 5-minute episode for ways to freshen up your package names, spark excitement in your conversations, and stand out from your competitors.
It’s that time of the year to see the things you’re doing wrong!
Are you making it easy enough for people to reach you? What does your website say about your business—does a forgotten copyright date hint that you might be neglecting other details? In this episode, I talk about simple things you might be overlooking that could create friction and cost you real clients, plus how freshening up your content and contact options can make a big difference.
Listen to this new 9-minute episode for actionable tips on updating your site so you don’t miss out on inquiries and keep your business looking current.
Roy and I did this as a webinar recently for VenueX AI, and it went so well that I thought all of my listeners should hear it. Enjoy!
Behind every seamless celebration is a mountain of unseen planning, coordination, and human potential. Are you over-processing without realizing it? Are you tapping into the hidden talents of your team, or letting valuable skills slip by? In this episode, we dig into the “nine wastes” that sneak into your workflow, practical ways to streamline processes, and the power of small improvements—plus a story about discovering amazing talent in the most unexpected place. What could one small tweak in your operation change for your team—and your clients?
Listen to this new episode for actionable ideas on cutting waste, empowering your staff, and making every event smoother from the inside out.
Here are the stats for our secret shopping this year!
Are you following up enough with the couples who already reached out to you? What could your business be missing out on if you only reply once—or not at all? In this episode, I break down the latest secret shopping stats, what they reveal about wedding businesses, and how simple tweaks—like ending your emails with a single question or not overloading messages with attachments—can make all the difference in response rates and bookings. If your biggest opportunity is working with leads who haven’t said no, are you really maximizing it?
Listen to this new 11-minute episode for actionable insights on raising your follow-up game and rethinking how you reply, so you can turn more interested couples into happy clients.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my websitePodcast.AlanBerg.comRead More
Are you keeping the promises that matter most—to your clients, your team, and yourself? What opportunities are you willing to walk away from to stay true to your values? In this episode, I explore how honoring your promise, even when it means saying no, leads to greater success and deeper fulfillment—in weddings, business, and life.
Listen to this new 29-minute episode for real-world stories and practical ways to make your promises your brand—and find lasting purpose beyond just chasing the next sale.
Is it just me, or is customer service getting worse?
Have you ever wondered why customer service feels more frustrating lately? Are chatbots making things easier or harder for your clients? What would happen if you walked in your customers’ shoes and really asked: “Would I want to be treated this way?” In this episode, I share personal stories of surprising fees, AI mishaps, and inconsistent policies, all with the goal to help you spot the friction points in your business and turn them into opportunities to stand out.
Listen to this new 10-minute episode for simple changes you can make today to reduce customer friction, improve service, and create happier clients.
As we near the end of the year, are you pausing to reflect on what truly went well in your wedding business? Are you focusing too much on the challenges and forgetting to celebrate your wins? What have you accomplished that you didn’t notice while you were “in the moment”? In this episode, I share how looking back can reveal growth, gratitude, and new ways to invest in yourself and your business—for a better year ahead.
Listen to this new 6-minute episode for practical inspiration on celebrating your successes, learning from challenges, and setting meaningful goals for the future.
Contact Alan about private sales training, speaking, a mastermind day, a website review or business consultation. Complete this short form or text or call Alan directly at 732 422 6362, international enquiries 001 732 422 6362
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