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Certified Speaking Professional®

Never mind Waldo, where are you? part II

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Young woman holding a laptop and presenting colorful world mapNote: In my last post I began a conversation about your websites and the importance of location information. Here’s the second part. If you didn’t get a chance to read the first part, click here.

Hold the phone

It used to be pretty easy to look at the area code on your site or business card and get an idea where you were located. These days with so many people using their cell phones as their main or only phone, and the portability of cell phone numbers, area codes are no longer a reliable indicator of location. A few years ago my family moved almost 100 miles to a new area and yet my wife and sons still use the same cell phone numbers. Their area code would lead someone to believe they are in another state – which would make it the state of confusion! Read More

Never mind Waldo, where are you?

By Blog
young woman making phone call with colorful world mapNOTE: I try to make my articles short so you can read them quickly, in one visit. I was writing this one on a flight and when I had finished it was about twice as long as my typical post, an indication that I’m particularly passionate about this topic. So, to respect your time I’ve split this into two parts. Here’s part I. Click here to read Part II.

Through my speaking and consulting I get to see a lot of websites. It’s not unusual for me to see hundreds of sites in a month, so I truly get to experience the good, the bad and the ugly. Fortunately for most of you, the bar is being set so low that it’s easy to have one of the nicest sites, even if you haven’t updated yours in a while. However, that’s not an excuse to stick with what you have. On any given day a new competitor can appear or an existing business can update their site and then, just like that, you’re playing catch-up to their newer, nicer site.

When I’m doing a website review I look for 5 key things on your site:

1)    Who are you? I know this sounds simple, but many sites do not make it clear on every page, not just your homepage. Search engines might land someone on an internal page, so they have to be branded and clear.

2)    Where are you or where do you do business? Either your actual address or where you do business. Read More