I’m happy to be returning to present for LIVA again, this July. I’ll be giving two great presentations:
• How to communicate better with brides via email – this will help with how you communicate with all customers, not just brides. We know that they don’t want to pick up the phone, so come and learn how to be better at emailing with them.
• Creating an Exceptional Customer Experience – customer service starts after the sale. Getting them to that point is a lot more about how they feel about interacting with you before, during and after the sale. Come and hear ways you can stand out for more than your technical prowess and win the sale even when your price is higher.
LIVA members get in Free, and can get a copy of my new book, “Your Attitude for Success”, for only $20.
Non-Members pay only $40 and that includes a Free copy of my new book “Your Attitude for Success”.
For more information and to register, click here